95winph Privacy
Policy

1 Introduction

This Privacy Policy ("Policy") describes how 95winph ("we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you" or "your") who access or use the 95winph platform at https://95winph.org.

95winph is committed to protecting the privacy and personal data of all its users, particularly Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and the rest of the Philippines. We operate in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

By registering an account or using any service on the 95winph platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not use the platform.

2 Data We Collect

95winph collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:

2.1 Registration and Identity Data

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Email address and mobile number;
• Username and encrypted password;
• Government-issued identification documents (e.g., Philippine passport, driver's licence, SSS/GSIS ID, PhilSys ID) — collected during identity verification.

2.2 Financial Data

• GCash or PayMaya account details (mobile number only — we do not store PINs or passwords);
• Bank account details for BPI, BDO, Metrobank, or UnionBank withdrawals;
• Transaction history, including deposits, withdrawals, and bonus credits.

2.3 Usage and Technical Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Pages visited, games played, session duration, and click-stream data;
• Login timestamps and session activity logs.

2.4 Communications Data

• Records of live chat conversations with our support team;
• Email correspondence sent to or received from 95winph;
• Feedback, complaints, and dispute records.

2.5 Responsible Gaming Data

• Deposit limit settings and changes;
• Self-exclusion requests and cooling-off period records;
• Responsible gaming tool usage history.

3 How We Use Your Data

95winph uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and secure your 95winph account;
• Identity and Age Verification: To confirm that you meet the 21+ age requirement and to comply with Know Your Customer (KYC) obligations;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana;
• Platform Personalisation: To tailor your gaming experience, recommend relevant games, and display appropriate promotions;
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct;
• Regulatory Compliance: To fulfil our obligations under Philippine law, including reporting requirements to PAGCOR and other relevant authorities;
• Responsible Gaming: To monitor gaming behaviour and apply responsible gaming tools where appropriate;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent and have not opted out.

95winph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 95winph processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 95winph — i.e., to provide the gaming and betting services you have registered for;
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) regulations and PAGCOR reporting requirements;
• Legitimate Interests: Processing is necessary for the legitimate interests of 95winph, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights;
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

5 Data Sharing & Disclosure

We may share your personal data with the following categories of recipients:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana — solely to process your financial transactions;
• Identity Verification Providers: Third-party KYC service providers who assist us in verifying your identity and age in compliance with regulatory requirements;
• Technology and Hosting Partners: Cloud infrastructure and platform service providers who host and maintain the 95winph platform under strict data processing agreements;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law;
• Law Enforcement: Philippine law enforcement agencies where we are legally compelled to disclose information in connection with a criminal investigation or court order;
• Professional Advisers: Legal counsel, auditors, and compliance consultants who are bound by professional confidentiality obligations.

All third parties with whom 95winph shares personal data are required to handle that data in accordance with the Philippine Data Privacy Act and our data processing standards. We do not permit our service providers to use your data for their own purposes.

6 Cookies & Tracking Technologies

95winph uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the platform to function — these enable login sessions, security features, and core platform functionality. They cannot be disabled;
• Performance Cookies: Collect anonymised data about how users interact with the platform, helping us identify and fix issues and improve the user experience;
• Functional Cookies: Remember your preferences such as language settings, game history, and display options;
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent and can be withdrawn at any time via your account settings.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 95winph platform.

7 Data Retention

95winph retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law.

• Active Account Data: Retained for the duration of your account and for five (5) years after account closure, in accordance with AML record-keeping requirements;
• Transaction Records: Retained for a minimum of five (5) years as required by the Anti-Money Laundering Act;
• KYC and Identity Documents: Retained for five (5) years after the end of the business relationship;
• Support and Communications Records: Retained for three (3) years from the date of the last interaction;
• Marketing Consent Records: Retained until you withdraw consent, plus one (1) year for audit purposes.

When personal data is no longer required, 95winph will securely delete or anonymise it in accordance with our data disposal procedures.

8 Your Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 95winph:

• Right to Be Informed: You have the right to know what personal data we collect and how it is used — which is the purpose of this Privacy Policy;
• Right of Access: You may request a copy of the personal data we hold about you at any time;
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer via the support email listed in Section 12. We will respond to all verified requests within fifteen (15) business days.

9 Data Security

Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and the 95winph platform is encrypted using industry-standard TLS protocols;
• Password Hashing: Account passwords are stored using strong one-way cryptographic hashing — we never store passwords in plain text;
• Access Controls: Personal data is accessible only to authorised personnel who require it to perform their job functions, under strict role-based access controls;
• Regular Security Audits: We conduct periodic security assessments and penetration testing to identify and remediate vulnerabilities;
• Incident Response: In the event of a personal data breach, 95winph will notify affected users and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by law.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

10 Children's Privacy

If you are a parent or guardian and believe that a person under 21 has provided personal data to 95winph, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.

11 Changes to This Policy

95winph reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered users via email or a prominent notice on the platform prior to the changes taking effect. The "Effective Date" at the top of this page will be updated accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how 95winph protects your personal data. Your continued use of the platform after any amendment constitutes your acceptance of the revised Policy.

12 Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 95winph Data Privacy Officer: